CPS Warranty Information
In this article you will learn about the CPS Warranty that we offer when checking out on our site, or purchasing separately within 30 days of your purchase.
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Website / Order FAQ's
Frequently asked questions about how to use features on our website or how to stay up to date with your order.
How do I place an order?
Discover how to effortlessly order your car audio essentials from Big Jeff Audio, ensuring a seamless experience from browsing to checkout, with optional shipping coverage and CPS extended warranty for added assurance.
Where is my order?
How to Track Your Order at Big Jeff Audio. At Big Jeff Audio, we want to ensure you have a smooth shopping experience from start to finish. Once you’ve placed your order, tracking its progress is simple. Here’s how you can keep tabs on your purchase:
Shipping FAQ
Yes! At checkout, you can select from different shipping options:. If your package is refused or marked undeliverable and returned to us by the carrier, you’ll need to pay the full shipping cost to have the package resent. Alternatively, we can refun
How to Change Your Default Address | Big Jeff Audio
Learn how to update your default shipping address in your Big Jeff Audio account. Follow our step-by-step guide to ensure your orders are shipped to the correct address.
Order Issues: Incorrect, Missing, or Damaged Items | Big Jeff Audio
Learn how to handle order issues like receiving the wrong item, missing items, or a damaged order from Big Jeff Audio. Get help from our support team today!
How can I delete items from my cart if the app is not allowing it?
If you are having trouble deleting items from your cart, try the following:
What should I do if I accidentally purchased the wrong amp and want to cancel the order?
If you realized you purchased the wrong amp and want to cancel the order before it ships, here's what you can do:. Contact us as soon as possible for assistance with order cancellations.