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How do I submit a return request for an amp not working?Updated an hour ago

To submit an RMA (Return Merchandise Authorization) request if your amplifier is not working, follow these steps:

  1. Provide your contact details, including name, email, and phone number.
  2. Indicate the date you are submitting the request and approximately when the purchase was made.
  3. Include your address with street, city, state/province, and postal/zip code.
  4. Specify the reason for your return, such as the amplifier not working or other issues.
  5. Mention what you would like done, for example, a replacement or refund.
  6. Describe the condition of the item, ensuring to note if it is brand new or opened.
  7. Provide the original order number and any other relevant details like if you prefer a replacement or store credit.
  8. Upload any required pictures, such as the product box and the item itself.

After submission, our specialized team will handle your request, and they will get back to you for further steps.

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