Big Jeff Audio

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Explore our comprehensive collection of policies and terms to ensure transparency and clarity in all your interactions with us. From shipping and return policies to warranty information and terms of service, find everything you need to know here.

Policies and Terms

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Accounts & Rewards

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If a Return Merchandise Authorization (RMA) request is submitted with an incorrect recipient name, our system's AI agent will draft a response but will not send it due to the name error. Instead, the AI agent will hand over the ticket to the appropri

<p>If a Return Merchandise Authorization (RMA) request is submitted with an incorrect recipient name, our system&apos;s AI agent will draft a response but will not send it due to the name error. Instead, the AI agent will hand over the ticket to the appropriate team for manual handling. This ensures that the issue can be resolved accurately and in a timely manner, ensuring customer satisfaction.</p>