Big Jeff Audio
Big Jeff Audio
All articles

Customer Service Retail Sales Associate | Big Jeff Audio CareersUpdated 6 hours ago

All Opportunities | About Us | Facebook | YouTube

Customer Service Retail Sales Associate

We are a fast-growing eCommerce car audio and electronics company selling across multiple online channels, as well as direct to dealers and local retail customers.

We are looking for motivated individuals who can assist customers, drive sales, and grow with our company.

Pay:
Starting at $17/hour + performance-based bonuses tied to sales goals

Position Overview

This role involves assisting customers across multiple platforms including our website, Amazon, Walmart, eBay, and more. You will help customers with product questions, order support, and troubleshooting.

You will be communicating through phone, email, chat, and messaging platforms.

Responsibilities

  • Provide customer support via phone, email, and chat
  • Assist customers with product selection and building orders
  • Handle order issues, tracking, and general account questions
  • Navigate multiple platforms and systems efficiently
  • Contribute ideas to improve processes and customer experience

What We’re Looking For

  • Strong communication skills (spoken and written)
  • Comfortable multitasking across multiple systems
  • Computer-savvy with the ability to solve problems quickly
  • Familiarity with Microsoft Office (Excel preferred)
  • Moderate to strong typing skills

Bonus:
Spanish-speaking is a plus due to our large Hispanic customer base

Growth Opportunity

We are a company that is growing rapidly and always looking for team members who want to grow with us. There is strong opportunity for advancement for those willing to take ownership, learn, and contribute.

Benefits (Available After 60 Days)

  • Health Insurance (company pays 80%)
  • Free Dental
  • Free Vision
  • Free Life Insurance (company paid)
  • Paid Time Off
  • Employee Discount
  • 401(k)

Schedule

  • Monday to Friday: 8:00 AM – 4:30 PM
  • 40 hours per week
  • 30-minute lunch
  • (2) paid 10-minute breaks

Requirements

  • Customer Service experience (1+ year required)
  • Retail Sales experience (preferred)
  • Microsoft Excel (1+ year required)
  • Typing skills (2+ years required)
  • Basic computer operations (2+ years required)

Additional Information

  • Job Type: Full-time
  • Location: On-site
  • Paid Training: Yes

Apply Now

Please complete the application form below and include the position you are applying for.

If you are on a mobile device, please be sure to scroll through the entire application and hit the submit button at the bottom when complete.

Careers at Big Jeff Audio

Employment Application

Interested in joining our growing team? Complete every section of the application below. Fields marked with an asterisk are required.

8 Application Questions
7 Résumé & Applicant Photo
No file selected
Optional. Accepted formats: PDF, DOC, and DOCX. Maximum file size: 25 MB.
No file selected
Optional. Accepted formats: JPG, PNG, WEBP, HEIC, and HEIF. Maximum file size: 25 MB.

Thank you for applying with Big Jeff Online Inc.

Have your driver's license or ID handy so we can make a copy to keep with your application.

  1. Fill out the application completely, even if you have your résumé with you. Your application is what we keep on file, and some questions may not be included in your résumé.
  2. Enter the specific position you are applying for. Do not enter “Any.”
  3. Complete your job history for your three most recent jobs.
1 Personal Information
 
2 Employment Information
Enter an annual salary for salaried positions or an hourly rate for hourly positions.
Are you a citizen of the United States? *
If no, are you authorized to work in the U.S.?
Do you know anyone who works for this company? *
Do you consent to a background check? *
3 Education
High School Diploma or GED *
4 References

Reference 1

Reference 2

5 Job History

Please list your three most recent jobs in chronological order, starting with the most recent.

Company #1

May we contact the previous supervisor for Company #1? *

Company #2

May we contact the previous supervisor for Company #2? *

Company #3

May we contact the previous supervisor for Company #3? *
6 Additional Information
9 Acknowledgment

I certify that my answers are true and complete to the best of my knowledge.

If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.

I acknowledge that my interview is being recorded by audio and video.

Typing your name serves as your electronic signature.

* Required field

Your information will be used only for employment consideration.
Was this article helpful?
Yes
No