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Amazon Account Manager

Big Jeff Audio is seeking a skilled and detail-oriented Amazon Account Manager to oversee and optimize our presence on the Amazon marketplace.

The successful candidate will manage both Merchant Fulfilled and Fulfillment by Amazon (FBA) operations, ensuring our product listings are accurate, competitive, compliant, and consistent with our brand standards. This role will collaborate with cross-functional teams to drive sales growth, improve the customer experience, and maintain operational excellence.

If you are a dedicated, results-driven professional with a passion for e-commerce and Amazon marketplace management, we encourage you to apply and help drive our continued success on one of the world's largest online marketplaces.

Pay:
$15.00 - $17.00 per hour with quarterly evaluations

Supplemental Pay:
Bonus opportunities

Position Overview

The Amazon Account Manager is responsible for the day-to-day health, accuracy, and performance of Big Jeff Audio's Amazon seller account. This position manages product listings, inventory, orders, promotions, marketplace compliance, performance reporting, and competitive research across both Merchant Fulfilled and FBA operations.

This is a full-time, on-site position requiring strong attention to detail, analytical thinking, organization, and the ability to respond effectively to the fast-changing demands of an e-commerce marketplace.

Responsibilities

Listing Management

• Create, update, and optimize Amazon product listings
• Maintain accurate titles, bullet points, descriptions, images, keywords, pricing, variations, and product details
• Ensure listings remain consistent with company brand standards
• Identify and resolve suppressed listings, catalog errors, and listing-quality issues

Inventory and Order Management

• Support both Merchant Fulfilled and Fulfillment by Amazon operations
• Monitor inventory levels, order activity, fulfillment performance, and account operations
• Coordinate with warehouse, purchasing, customer-service, and other internal teams
• Help prevent overselling, stockouts, and avoidable fulfillment issues

Performance Analytics

• Monitor account health, sales performance, traffic, conversion, returns, and other key marketplace metrics
• Analyze data and prepare reports that support informed decision-making
• Identify performance trends, potential risks, and opportunities for growth

Marketing and Promotions

• Support Amazon advertising, promotions, coupons, and other marketplace marketing initiatives
• Review campaign and promotion performance and recommend improvements
• Collaborate with the marketing and creative teams to improve product visibility and conversion

Compliance and Policies

• Monitor Amazon account health and policy notifications
• Help ensure product listings and seller operations comply with Amazon policies
• Investigate and respond to marketplace issues, documentation requests, and listing violations
• Stay current with Amazon platform changes, policies, tools, and best practices

Competitor Analysis

• Research competing products, pricing, content, promotions, and marketplace positioning
• Use competitive insights to recommend listing, pricing, advertising, and merchandising improvements

What We’re Looking For

• Proven experience managing Amazon seller accounts, including Merchant Fulfilled and FBA operations
• Strong understanding of Amazon Seller Central, marketplace tools, and seller policies
• Proficiency in data analysis and using performance metrics to guide decisions
• Excellent written and verbal communication skills
• Strong interpersonal and cross-functional collaboration skills
• Exceptional organization and attention to detail
• Strong problem-solving skills and the ability to manage competing priorities
• Ability to adapt to a fast-paced and changing e-commerce environment

Benefits (Available After 60 Days)

• Health Insurance (company pays 80%)
• Free Dental
• Free Vision
• Free Life Insurance (company paid)
• Paid Time Off
• Employee Discount

Insurance benefits are available to eligible full-time employees after 60 days of employment.

Schedule

• Monday to Friday: 8:00 AM - 4:30 PM
• 40 hours per week
• 30-minute lunch
• (2) paid 10-minute breaks

Requirements

• Experience managing an Amazon seller account
• Experience with Amazon Merchant Fulfilled and FBA operations
• Basic computer operations (2+ years required)
• Adobe Photoshop experience (preferred)
• Data entry experience (preferred)
• Photo editing experience (preferred)
• Microsoft Excel experience (preferred)
• Canva experience (preferred)

Language Requirements

• English (required)

Additional Information

• Job Type: Full-time
• Location: On-site
• Remote Work: No
• Paid Training: Yes
• Bonus opportunities may be available

Learn More About Big Jeff Audio

• Website: bigjeffaudio.com
• Facebook: facebook.com/bigjeffaudio

Apply Now

Please complete the application form below and include the position you are applying for.